12 October 2015

Gaffes and the Golden Rue (and other rules)


Photo source: Wikipedia

The Golden (olden) Rule runs something like this: “Do unto others as you’d have them do unto you.” In the world of communications professionals, replete with PR firms on retainer, Chief Marketing Officers’s (CMO) on antidepressants because their average tenure is 2.5 years, and communications directors on-call, ready to take over for the stressed-out CMO, the Golden Rue (that’s no misspelling) goes like this: Sooner or later, we all regret our very own gaffe-riddled words — and may have to eat them — so let’s not enjoy the Schadenfreude sandwich when our competitors screw-up their own maladroit syntax. Or, something to that effect (I’m still working on it).

This week the polymath CEO Elon Musk (Space-X, Tesla, etc.) is having to make amends for speaking his mind, as is his natural wont, during an interview with a German business publication last month where he revealed his plain spoken thoughts on Apple’s getting into the electric car business:

“They have hired people we’ve fired. We always jokingly call Apple the “Telsa Graveyard.” If you don’t make it at Tesla, you go work at Apple. I’m not kidding.”

Elon Musk is oft-great for a quote, whether talking with Stephen Colbert about terraforming Mars with thermonuclear devices, or discussing “what-keeps-him-up-at-night” puzzlers like those pesky, inchoate A.I. robotic armies potentially threatening mankind with an extinction level event (this is not an exaggeration; Google has the patent on this). But, when talking about competitor Apple, the sui generis Musk showed himself human and proved up the adage that it’s best to keep the competitive hyperbole to a minimum. Salty language is great when company-facing, motivating the troops and whatnot; but when client-facing, speaking to the public (and by definition to the other side because any CMO worth their salt has a skunkworks competitive intelligence team running 24/7), the preferred ratio for the perfect bravado cocktail is 2 jiggers more graciousness, 1 jigger less hyperbole.

Being gaffe-prone doesn’t necessarily speak ill of CxO’s; just acknowledges the amount of face-time/prime-time a dynamic company will have by definition, especially in the age of Bloomberg West, all manners of Dreamforce’s, SouthBy’s, DLDnyc’s, and other cool venues where your hipster CxO can malaprop with the best of them.

If you’re in the C-Suite and actively engaged with the public, investors, the media, and creating content (both video and print), chances are you’ll come to rue and regret your (their) own gaffe at some point, so live by the Golden Rue which basically advocates not piling on, to be gracious to the other guy, and to “measure twice, cut once” as any good carpenter knows, especially when giving interviews, speaking publicly, or writing a piece, response (or remonstrance) on Pulse, Medium, or microblasting on social media du jour.

Having to walk back public comments can be a tricky task (trisky?). Herculean even. Some gaffes can end a career, viz., Amy Pascal, whose private gaffes were leaked vis-à-vis the Sony hack. Some gaffes are par for the course, especially if that course is public policy, e.g., Veep Joe Biden, George W., et. al., whose every word is public, parsed, and a potential whoopsie daisy. And, some gaffes are ill-advised word choices just because they sound gawdawful, as we were reminded by Christopher Hitchens about the D.C. politico who should have used the word miserly instead of the word which sounded an awful like the N-word. Whether you’re advising business executives or policy wonks, sometimes “just because” is good enough, Dear Reader, and occasionally career-saving great advice for your client.

Usually, though, a quick apology, and occasionally a mea maxima culpa, along with a heartfelt and concomitant corrective, and you’re well along your way helping navigate the communication waters for your organization. Nonetheless, both the rule and the rue (golden-hued didactic directives) suggest the giving and receiving of a full measure of grace and understanding when it comes to the ubiquitous gaffe. Especially, if we learn from the Golden Rue.


25 November 2014

The Bills ... Cosby and Clinton


First and foremost, I wish a Happiest of Thanksgivings to you and yours, Dear Reader.  I ask that you kindly indulge me for a moment on this whole Bill Cosby thing.  This being the "turkiest" week of the year, it seems appropriate whilst discussing the two Bill's -- one of them with the honorary doctorate and the other the dishonored president.

I'm of an age (a man chuffed to still be in his 40's) where I have friends and acquaintances in their 70s and 80s.  Even as a boy I enjoyed carrying on conversations about finance and theology and screenwriting with those several decades my senior. Their book recommendations meant the world to me, and often they would inscribe a tome or two to yours truly with an admonition about my future in some field or other.  Man did I admire these men and women, and over the years have warmly welcomed their mentorship and advice and criticism, and today appreciate them as living exemplars of how one gracefully transitions into one's dotage from an active career in academia, theology, law and entertainment.

One such individual was my friend, Mac (not his real name), who "came up" (his words) with Bill Cosby and several other famous and successful black entertainers who all made their way westward from the East Coast and Chicago out to the land of easy money, aka, Los Angeles. (I don't mention the others as not to tarnish the group.) It wasn't quite William Faulkner easy Hollywood money, but talent will out, Dear Reader, and talent did see them all rise to the top of their respective fields of television, voice-over, writing, film and even sport.

My pal (intro'd by my ex's mother -- they worked together) was a voice talent and actor, you know the kind who does "In a world ..." for our favorite movie trailers, etc., he of the baritone voice range, with dozens of years doing emcee/voice over work for the most prestigious Hollywood award shows.  He was also a regular on several television shows, and was able to create a marvelous career after a fine jazz radio DJ career in Chicago.  Mac asked me to play golf with him semi-regular, and we'd always lunch at the club after our round.

Quick admission, because I'm nothing if not transparent: I sort of lost my playing privileges with my pal after an afternoon of playing rather badly and losing my cool.  I blew off some steam in a rather vocal fashion, and may have even tossed a golf club (okay, maybe two) with vigorous aplomb (I'm nothing if not vigorous).  Peter Falk, the most famous one-eyed actor in the history of Hollywood, was routinely in the twosome in front of our foursome over the years that Mac graciously extended invitations for me (and occasionally my brothers) to join him at "the Riv" (Riviera Country Club) in the Pacific Palisades.  And every once in a while, on that bad day of bad days, Peter would turn and give me the ole stink-eye with his good eye.  When you get the stink-eye from a one-eyed acting legend, it's really noticeable because to make sure he's got you in his sights, he had to crank around the ole noggin with that still-great-head-of-hair to give me the good once-over.  Damn, that Falkian glare!  I knew that my acting the fool would some day get me once'd-over but good. Yes, on that day I was that guy, and am still embarrassed by it.  We live and learn, am I right or am I right?

Anyway, on a typically perfect Los Angeles day at the Riv we were with the scions of Flip Wilson and Don Cornelius.  Mac knew both of their fathers, and these two men, who were successful in their own right, just happened to be the sons of two entertainment giants who knew Mac and enjoyed his company on the golf course. There was also one other entertainment executive from one of the studios playing with us, and I, newly out of law school working at MGM Studios, listened whilst they shot the sh*t about the comings and goings of famous whatnots and whoseits. 

Then a story or two were fleshed out and exposed (double entendre doubly intended), with a couple of the men relating to us how ole Bill C. (you know the one I mean) had a penchant for maltreating women, especially young, blonde women, who were called upon to fellate him behind his desk whilst he entertained friends on the other side of said desk, plying them with the usual accouterments of fine scotch, cigars, and pink party hats.  Okay, I'm not sure about the hats, but their detailed discussion of the fellatio and other stories were more than matched by similar sounding offerings in the news the last few weeks.  What were once unctuous whisperings about the Coz's sexual proclivities are now full-throated news headlines of rape.

There was a man who worked for Bill Cosby for many years at NBC Universal whose job included paying off these women by the handful, with monthly hush money payments.  Bill Clinton had a similar sounding team of men and women whose job it was manage the "bimbo erruptions," i.e., to perform character assassination on any of the many women who dared to come forward when Bill Clinton's shenanigans would come to the light of day.

Bill Clinton, aka, President Interbush (thanks Alec Baldwin!) No. 42, could frisk a woman up and down as good as any undercover officer working a crowd to ensure that no n'er-do-wells were carrying any concealed weapons.  Bill Clinton was checking for concealed weapons all right, on seemingly any woman he met.  And sometimes when he was comfortable or bold enough, it was his own weapon that was no longer concealed.

Two very attractive women, friends of mine from law school were both groped by Bill Clinton.  One, Ms. A, was propositioned whilst in DC out on her morning run, where the President's team approached her and asked if she wouldn't mind chatting with ole Bill.  She declined, but eventually they chatted briefly on both of their supposed morning runs!  In a rare moment of chivalry, rather than press Ms. A himself, he had his chief pimp (hard to believe this was secret service) detail ask her for her phone number so that they could contact her subsequently for "lunch."

The second friend from law school accompanied a Senator's son from California to a wedding at the White House.  In the receiving line, Bill gave Ms. H. the full body search with his aw schucks, "Nice to meet ya, Ms. H." (cops a feel on shoulder.) "What part of California are ya'll from?" (slides hand down to feel curvature of the Ms. H's derriere.) "I look forward to seeing you inside after the ceremony!" (looks longingly into her eyes whilst double clasping a handshake.)

So, what's the difference between these two Bills?  Apparently very little in their private lives and behaviors. What's different is perhaps how the media are treating them.  Bill Clinton suborned perjury, lied to a grand jury, and was eventually disbarred and impeached.  But, worst to my way of thinking, was that he was a serial abuser of women, not to mention how they were then impugned, besmirched, and called "trailer trash" by James Carville and other men and women who worked for Clinton #42.  The media, like they did under JFK, looked the other way.  Ben Bradlee knew of the women during JFK's time, as did many of the other "good ole boys" in the Beltway media.  Pigs all, then and now.

If you took the transcripts on today's news shows, and swapped out the name "Cosby" for "Clinton" you'd have the headlines as they should have been 20 years ago and should be today.  Rape allegations that were presented against Bill Clinton are still swept under the ole Sam Donaldson rug, er, toupee.  If today's animated media chasing after Cosby put the same effort into the same number of women with allegations against Clinton, then we'd have some sort of justice.  The Clinton women were overwhelmingly ignored by the feminists, to their own shame and discredit.

I hope the "Bill's C" both get their day to face in the cold light of day the women they abused, and I hope the media are called to account for their complicit and scandalous participation.


11 September 2014

War of the Worlds, A Film Review

Note: This review originally appeared on LuxeMont.com

Steven Spielberg is our greatest living filmmaker. He has been consistently superb in his element, which is delivering dramatic tales of survival. Some may argue that he lost his footing a few rare times along the way (Temple of Doom, 1941 and Hook), but not here. His latest film is a remake of the original 1953 film of the same title, and he brings the best out of everyone attached. Spielberg delivers the goods for an intense white-knuckled two-hour journey -- fifteen minutes in and we’re twisting uncomfortably for the remainder of War of the Worlds.

Spielberg is expert at helping us quickly understand the drama that is the Ferrier family (Tom Cruise, Dakota Fanning and Justin Chatwin); we see Tom Cruise’s Ray Ferrier as the wholly inadequate divorced, part-time dad that he is. We know instantly why Mrs. Ferrier left him and why his kids have no connection to him. He’s a selfish jerk, but not for long. Dakota Fanning is great as the youngest Ferrier trying not to mentally collapse or get vaporized by tri-pod aliens. Justin Chatwin is equally good as her older brother who is more like her father helping her stay calm.

War is very similar in feel to Jaws, Duel, Close Encounters and Jurassic Park. In each of these films we track our heroes as they confront faceless, formidable and relentless pursuers. Whether it was the submerged shark, the faceless driver of a semi, or unseen alien pilots of large cloud-covered UFOs, we sit on the edge of our seats as our heroes try everything merely to survive. Indeed, when they make it back to shore, avoid the Jurassic mouth that is trying to bite them into equal parts, or finally get to a “safe” place at a roadside café, we relax only for a moment because we know that a semi is about to crash through the phone booth, a Great White is about to try and sink the boat, or aliens are about to unscrew the hinges on the front door.

And, so it is with War. We don’t see the alien life-forms for over an hour, and then only twice. Spielberg holds the reveal back here as well, and the tension is taut when it first occurs. This film is not for children. War of the Worlds is a sci-fi horror film, full of death, blood, and tense moments. We track the Ferrier clan as they innovate their survival scramble, unwittingly traversing headlong into foreign tripod invaders, only to use every ounce of their courage, mental toughness, and physical stamina to steer clear once again. We witness real deaths, not stylized violence a la Lucas’s Star Wars. As he used the red jacket in Schindler’s List, Spielberg here uses clothing here to hauntingly remind us that these garments were once occupied by neighbors, friends, and loved ones.

This film will remind you of many other end-of-the-world scenario films, like Signs, Independence Day, and Armageddon. But, it is done in a very earthy, real manner (Signs was excellent, but lacked the FX firepower and punch that this film has). When watching War, you feel like you are on Ray Ferrier’s block and that you’ve brazenly tagged along attempting to survive. We can’t help be drawn in rather than simply watch from some removed safe distance in our $13.50 leather stadium seating. The special effects are amazing, and you will not find a single defect on the FX front. The screenplay and score are both economical, serving the overall quality of War of the Worlds. There is no misstep on the plot with “quick-fixes” that save the day deus ex machina style. Instead, we watch our protagonists suffer and attempt to survive the old fashioned way, with gritty realism, and earthling know-how. If you loved the Saturday afternoon Sci-Fi festivals on your local television stations as a kid, you’ll love this film.

10 April 2014

the Fourth Hour in the shade of a tree



April No. 10

just stay, at this hour.  let the light stop where it is.
a moment more, and it is changed.
mood, sentiment, breathless hope exhaled.

pull on the razor sharp hands of the clock.  stop time’s train in its narrow gauge.
for when history’s momentum jerks back clanging against this perfect setting,
a hazard’s worth of future turns its gaze back toward us.
with all of his cousins of hurry-ups and urgents, plying us for

our moment.  here. lovely and never to be again.